We would be happy to return or exchange any unworn item that you are not satisfied with.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. The packaging must remain unopened and seal must be unbroken.
In the event of a return or exchange, we are unable to credit you for Shipping & Handling fees. In the event of an exchange for another item, there will be an additional S & H fee.
We do our best to prevent this, however on the rare occasion you receive a defective item, we would be happy to replace at no extra shipping cost to you or we will give you a refund.
We deal with a secured server, therefore once the original transaction has been completed; we no longer have access to your credit card information. If you have an outstanding balance on your order, we will again need your credit card information.
We accept Visa, MasterCard, AMEX , Discover and PayPal
If you are returning a product, we ask that you send to the address listed below. Please include your receipt/order number along with a note explaining what we can do for you. We also ask that you please return within 30 days of receiving your order. We are unable to accept returns after 30 days.
Feel free to e-mail us or call the shop with any questions/concerns you might have. We are available Monday-Friday, 9am- 4:30pm EST.
We appreciate your business and want to do everything in our power to provide excellent service and make you a raving fan of Makmask!